Job Ethics For New Employee

I hope this nice article will be useful, especially for newcomer of the office :)

* Think good of others and they will become good. Seek the best in your colleagues and refrain from discussing them with others in the workplace.

* Don't discuss your salary with your colleagues.

* Refrain form critique, rather seek solutions.

* Never lie or steal anything in the office.

* Don't misuse company equipment, stationary, and time.

* Build a reputation of trustworthiness, integrity and being able to keep
deadlines.

* Don't make fun of your colleagues.

* Never swear, use foul language, or partake in profanity.

* Don't yell or humiliate others.

* Keep your promises.

(I got this source from CV TIPS Website )

Call Center Agent

Now I'm working as a Corporate Contact Center Agent for an Indonesia State Telco Company. It's been 3 years since 3rd January 2006 (sure I still remember the time I first work here).

Sad and happiness come within this job load.
But I always thanks God for let me have this experience :)

Well, being a call center agent requires a high standard of communication , patience, sharp analyze and large emphatic.
Jobs include are receive call from customers, identifying the troubles and resolve it in quick time.
I also contact the responsible division for helping solve the troubles especially in technical segmentation.

I always meet angry customers who disappointed to our telecommunication services.
It's normal for call center because that's what call center are for :)

Being a call center agent is not easy, as I think.
Your qualification will increase by the time you work in it.
Learn, learn and learn is one of the way to succeed.

I will talk soon about how to become a good call center agent, as my experience :)